The Communications and Jail Divisions are operated 24 hours a day by a civilian staff under the command of Assistant Chief M.P. Jackson. Each of the respective shifts, which coincide with the Patrol Shifts, is under the divisional command of Lieutenant Mike Welch (phone: 713.475.7250) and the day to day shift level operations are supervised by Sergeants Tim Moon (phone : 713.475.7235) and Gene Spiller (phone : 713.475.7057) and a team of civilian supervisors. Civilian supervisors may be contacted by phone 24 hours/ 7 days (phone: 713.475.7800).
To contact a shift Sergeant by email, see the directory to the left in the menu bar. The division is responsible for answering all incoming phone calls to the police department including 911 calls. All police, fire, city service and EMS calls are dispatched from the communications center. (Fire and EMS are dispatched by employees of the Fire Department and EMS provider respectively)