Starting in the next few weeks, your water bill will have a new look. Instead of a postcard, water bills will now be an 8.5 x 11 piece of paper, mailed in an envelope.
The new bills
were designed to be easier-to-read, and having them come in an envelope helps improve delivery and keeps your personal information more private.
Your water service isn’t changing, and neither are our water rates. Pasadena still has the lowest water rates in the area.
The new bills will start going out on July 14, so keep an eye out for an envelope with the city seal.